Use Cases
AI-powered appointment confirmation and scheduling automation for healthcare and insurance providers. Reduce no-shows, save staff hours, and deliver 24/7 patient support.
At a busy healthcare clinic, the administrative team was struggling to keep up with patient appointment confirmations. Staff spent hours each day calling patients to confirm visits ,but with limited availability and unpredictable schedules, it often turned into a frustrating game of phone tag.
Here’s what typically happened:
A staff member would make a few calls between other duties.
Most patients wouldn’t answer immediately.
When patients did call back, the staff member was often already on another call or helping a visitor.
This constant back-and-forth wasted valuable time, and many appointments went unconfirmed.
Missed appointments, wasted slots, and frustrated patients who weren’t sure if their visit was still valid.
To fix this, the clinic implemented Aseto’s AI Voicebots to handle all outbound appointment confirmations.
Here’s how it worked in practice:
The Aseto AI system automatically calls each patient ahead of their appointment to confirm, remind, or reschedule ,using natural, human-like speech.
If a patient doesn’t answer, the AI leaves a structured voice message and marks the call for tracking.
When that same patient calls back, Aseto instantly recognizes their number and greets them with context ,for example:
“Hello! This is Aseto calling from CityCare Clinic. We reached out earlier to confirm your radiology appointment for tomorrow at 10:30 AM.”
The patient can then confirm, cancel, or reschedule on the spot ,all without ever speaking to a human.
Aseto doesn’t keep office hours. Whether the patient calls back at 8 PM, 11 PM, or Sunday morning, the AI Voice Agent is there to respond ,politely, consistently, and efficiently.
No more “sorry, we missed you.” No more “please call back later.” Just seamless, intelligent two-way communication.
Within the first month of deployment, the clinic achieved:
This scenario shows how Aseto eliminates the inefficiencies that come from human timing and availability. With Aseto, when your patients call back, your AI Voice Agent already knows why ,and they get the right answer instantly.
That’s how Aseto transforms missed calls into confirmed appointments, idle time into productivity, and repetitive tasks into automated precision.
See how ASETO drives real impact across healthcare, hospitality, and public services with intelligent, always-available voice automation.
AI that streamlines patient scheduling, reduces wait times, and improves operational efficiency across clinics and hospitals.
Deliver exceptional guest experiences with AI-powered concierge assistance, instant bookings, and 24/7 support.
AI that streamlines patient scheduling, reduces wait times, and improves operational efficiency across clinics and hospitals.
Find out how ASETO helps your business automate calls, improve service quality, and scale effortlessly.
